Overview
Before any simulated funded accounts are issued or any type of simulated payout related to successfully completing one of our programs is made, Propywise requires that you verify your ID and pass our KYC/AML screening (Note: A payout means you are paid based on data which is measured by simulated profit). For the vast majority of clients, this process will pose no issues and will typically take no more than 5 minutes.
Steps Required to Complete KYC/AML Screening
After successfully completing the evaluation phase of any of our programs, you can begin the verification process by navigating to "Profile" in the sidebar of your dashboard and selecting "Verification" tab there.
KYC/SumSub Process
Once this verification step is completed, your account will be activated within 24 hours (excluding weekends).
When Are Simulated Funded Accounts Enabled?
Your account will be enabled to trade within 24 hours after verification step is completed, excluding weekends. It is crucial to understand that we may not be able to provide a Simulated Funded Account if you fail the KYC verification process.
Please also note that for initial KYC/AML screening, when completing the SumSub submission process, connections to Virtual Private Networks ("VPN") and Virtual Private Servers ("VPS") are prohibited. If you are connected to a VPS or VPN during the KYC process, your account may not become funded and/or your funded account may be disabled and/or breached if discovered. If you violate this rule, please contact support to inquire about KYC/AML re-verification.
Important Notice Regarding KYC Process and Funded Account Activation
Should you fail the KYC process and are flagged as high risk by our KYC provider for reasons beyond our control, you will be refunded and prohibited from purchasing products from our platform in the future. To remain in good standing with our KYC provider, we recommend reviewing their terms of use and risk disclosures.
Our KYC provider adheres to stringent Anti-Money Laundering (AML) and KYC guidelines. If you fall out of good standing with them, it is beyond our control, and we must act accordingly.
Refund Process
If you paid via cryptocurrency, your refund will be processed back to the same address you used for payment.
If you paid via credit or debit card, your refund will be reversed to the card used for payment.
Please allow 5-7 business days for refunds to process.
Thank you for your understanding and cooperation. If you have any questions, please contact our support team.